Customers can always reach us at 740-594-8532 or firstname.lastname@example.org to discuss ongoing issues. But when you are starting a new case with us, we suggest you try our new support form at https://www.mitchell-electronics.com/support/.
The form helps you remember important information that we’ll need before getting started and allows you to upload photos of connectors and hex memory files etc. This helps us stay organized when managing all the cases we receive.
We have also added chat support for when you need a quick answer. Be sure to check for us on chat as well.