Quick contact info

Servo Motor Repair Products, Encoder Testing Products, Servo Motor Training, Support in the Factory

icon_widget_image Monday-Friday: 9am to 5pm icon_widget_image 1005 E State St, Ste A Athens, OH 45701 United States icon_widget_image +1-888-768-2771 +1-740-594-8532 icon_widget_image sales@mitchell-electronics.com
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Troubleshooting Options

Product Support

mitchell electronics servo motor encoder product support and troubleshooting

Product Support

Product support is an important offering and is licensed with most product purchases. We respond quickly to questions from customers in various time zones, using an online web form that describes the information we need to answer questions with minimal customer effort, resulting in rapid case resolution. Other available support methods include online chat, telephone, video conference, and an online knowledge base included with certain editions. Your speed and quality is important and we are here to support your servo motor repair process and understanding of our servo motor test products.

1. Assemble the Three Pieces of Information

Image of Allen Bradley info panel

Photograph or type in the motor nameplate specs

Image of servomotor feedback connectors

Photograph power and feedback connectors

Image of a feedback nameplate and specs

Photograph the feedback nameplate specs

2. Submit Information

Submit photos and other information via the form below.

3. Discuss Results

Product support will indicate if the model is covered, what software selection(s), and the proper hardware accessories (feedback cable, power cable, adapter module) to be used.

Contact Support

Support Request
Maximum upload size: 30MB
Maximum upload size: 30MB
Maximum upload size: 30MB
Maximum upload size: 30MB